FREE UK SHIPPING
Shipping / T&Cs
PAYMENT - Please note you DO NOT need PayPal for this site.
You can pay as a guest and can either log into your paypal or login to paypal as a guest and use a card of your choice.
FREE POSTAGE in the UK
Shipping in the UK:
Shipping within the United Kingdom normally takes between 3-6 business days to arrive and will be sent via ROYAL MAIL and tracked. Please always double check your shipping address during checkout to avoid problems. If you need a rush order, please just contact me and I will do whatever I can for you.
Do you ship outside the UK?
I currently ship within the UK only BUT if you wish to purchase from outside these areas, please just get in touch for a shipping quote and I will see if it is possible.
What's your return policy?
Returns or exchanges are not a problem. Please contact me if you'd like to make a return and I'll provide you with the return address and information. Returns must be sent back within 7 days of you receiving your items, unworn and in the original gift boxing. I will issue you a refund as soon as I receive the returned item from you.
Please note that earrings can not be returned due to health and safety.
Packaging
Moonstone Dragonfly uses eco-friendly packaging wherever possible and presentation boxes are made from recycled materials.
Plastic is avoided UNLESS it is repurposed shipping envelopes/wrap/outer packaging.
TERMS AND CONDITIONS
When purchasing from Moonstone Dragonfly you are agreeing to the following terms and conditions...
*No product on this site is designed to substitute medical advice, care or medication.
*Unless specifically stated, no products on this site are designed for young children.
*Many products require specific care, please read instructions and advice carefully.
*No products on this site are for human consumption.
*Prices are subject to change
*Returns available upon request with 7 days or purchase, in original packaging and in an unused condition
*Earrings can not be returned due to health and safety (unless faulty)
*This site is to be used for Moonstone Dragonfly products only