FREE UK SHIPPING

Shipping / T&Cs

PAYMENT - Please note you DO NOT need PayPal for this site. 

You can pay as a guest and can either log into your paypal or login to paypal as a guest and use a card of your choice.

FREE POSTAGE in the UK

 

Shipping in the UK:


Shipping within the United Kingdom normally takes between 3-6 business days to arrive and will be sent via ROYAL MAIL and tracked.  Please always double check your shipping address during checkout to avoid problems. If you need a rush order, please just contact me and I will do whatever I can for you.

 

Do you ship outside the UK?

I currently ship within the UK only BUT if you wish to purchase from  outside these areas, please just get in touch for a shipping quote and I will see if it is possible.

 

What's your return policy?

Returns or exchanges are not a problem. Please contact me if you'd like to make a return and I'll provide you with the return address and information. Returns must be sent back within 7 days of you receiving your items, unworn and in the original gift boxing. I will issue you a refund as soon as I receive the returned item from you. 

Please note that earrings can not be returned due to health and safety.

 

Packaging 

Moonstone Dragonfly uses eco-friendly packaging wherever possible and presentation boxes are made from recycled materials. 

Plastic is avoided UNLESS it is repurposed shipping envelopes/wrap/outer packaging. 

 

 

 TERMS AND CONDITIONS

When purchasing from Moonstone Dragonfly you are agreeing to the following terms and conditions... 

 

*No product on this site is designed to substitute medical advice, care or medication. 

*Unless specifically stated, no products on this site are designed for young children.

*Many products require specific care, please read instructions and advice carefully.

*No products on this site are for human consumption.

*Prices are subject to change 

*Returns available upon request with 7 days or purchase, in original packaging and in an unused condition 

*Earrings can not be returned due to health and safety (unless faulty) 

*This site is to be used for Moonstone Dragonfly products only